Update the AR2 firmware from a computer

Update your XRAI AR2 from a Mac or Windows PC with the AR2 Firmware Updater, when the update from the app doesn't work.

Updated 7 October 2026

The AR2 Firmware Updater runs on a Mac or a Windows PC with Bluetooth and Wi-Fi. Use it if updating from the app keeps failing, or if your phone can't join the glasses' Wi-Fi.

Download for Mac Download for Windows

  1. Install the updater and open it. It downloads the latest firmware first.
    The AR2 Firmware Updater downloading firmware
  2. Turn off Bluetooth on your phone, so the phone doesn't connect to the glasses during the update. Then select I have done this.
  3. Switch on the glasses and pair them with the computer when the updater asks.
    Pairing the glasses with the computer
  4. Check the details and select Continue.
  5. Join the glasses' Wi-Fi network from your computer's Wi-Fi menu. Its name starts WLAN-LEION_HEY2; use the password the updater shows.
    Joining the glasses' Wi-Fi network on a Mac
  6. Select Flash firmware and wait. Keep the glasses switched on and close to the computer until the updater says it has finished.
    Ready to flash the firmware
  7. Turn Bluetooth back on on your phone and open the XRAI app. Tap Connect when it finds your glasses.
Still need help?

Our support team answers by email.

Tell us your phone, your glasses if you use them, and what happened. To send your app's diagnostics with it, tap your picture in the XRAI app, then Settings → Vitals → Send report to support.

Email supportsupport@xrai.glass