macOS
A Mac with Bluetooth
XRAIInc.AR2Flash-osx-Setup.pkg
Downloads
AR2 Firmware Updater
Updates the firmware on your XRAI AR2 glasses from a computer. Turn Bluetooth off on your phone while it runs.
Download for MacAbout 20 MB
Windows
A Windows PC with Bluetooth
XRAIInc.AR2Flash-win-Setup.exe
Both links always fetch the latest version of the updater, and the updater downloads the latest firmware for you.
Getting started
Getting to know the XRAI AR2The power button, touchpad, light and microphones on the XRAI AR2, and what each one does.Pair your AR2 with the XRAI appConnect the XRAI AR2 to the XRAI app for the first time, on iPhone or Android.Charge the glasses and the caseHow to charge the XRAI AR2 in its case, read the case lights, and get the longest battery life.XRAI AR2 specificationsDisplay, battery, connectivity, size and weight of the XRAI AR2 captioning glasses and case.
Using your AR2
Touchpad, power button and menuControl the XRAI AR2 from the frame: start and stop captions, open the menu, and turn the display off.Caption size, brightness and positionChoose how captions look in the XRAI AR2: font size, brightness, position, how long they stay, and the microphones.What the Bluetooth icon showsThe Bluetooth icon at the top of the conversation screen shows whether your XRAI AR2 are searching, connected, captioning or asleep.Prescription lens insertsFit and remove prescription lens inserts in the XRAI AR2.Update the AR2 firmware from the appUpdate the software on your XRAI AR2 from the XRAI app on your phone, step by step.Update the AR2 firmware from a computerUpdate your XRAI AR2 from a Mac or Windows PC with the AR2 Firmware Updater, when the update from the app doesn't work.
Fixing problems
Reset and re-pair your AR2If your XRAI AR2 won't connect or keep dropping, remove them from your phone's Bluetooth, restart them and pair again.Glasses connected but no captionsWhat to do when your XRAI AR2 are connected to the app but no captions appear in the lenses.AR2 problems and fixesQuick fixes for common XRAI AR2 problems: charging, connecting, dark captions, the touchpad and the microphone.