Manage or cancel your subscription

XRAI subscriptions are sold and billed by Apple or Google, so you manage them in your App Store or Google Play account. Our support team can't see or change them.

From the app

Tap your picture → Purchase → Subscriptions and Add-ons → Manage. This opens your subscriptions in the App Store or Google Play.

iPhone and iPad

1. Open Settings and tap your name.
2. Tap Subscriptions, then XRAI Glass.
3. Change your plan or tap Cancel Subscription.

For a refund, use Apple's Report a Problem page.

Android

1. Open Google Play and tap your profile picture.
2. Tap Payments & subscriptions → Subscriptions, then XRAI Glass.
3. Tap Cancel subscription.

For a refund, see Google Play's refund help.

After you cancel

• You keep your plan until the end of the period you have paid for, and aren't charged again.
• Deleting the app doesn't cancel the subscription. Cancel it as above.