Captions shake or drift in the glasses

Make captions in smart glasses steadier as you move your head.

Updated 7 October 2026

  1. Tap your picture → Settings.
  2. Turn on Soft stabilization. Captions then float and follow your head gently, instead of locking hard to every movement.
  3. Stop and start the conversation.

If captions still shake, unplug the glasses, close the app completely, then open it and plug the glasses back in.

Still need help?

Our support team answers by email.

Tell us your phone, your glasses if you use them, and what happened. To send your app's diagnostics with it, tap your picture in the XRAI app, then Settings → Vitals → Send report to support.

Email supportsupport@xrai.glass