Install XRAI Studio

Install XRAI Studio on the computer at the sound desk, sign in with the venue's account, and check it is ready to broadcast.

Updated 7 October 2026

XRAI Studio is the app that runs a stream. Install it on the computer that takes the venue's audio, usually at the sound desk.

What you need

MacWindows
SystemmacOS 12 Monterey or later. Apple silicon is needed for engines that run on the computer itself.Windows 10 or later
InstallerXRAIInc.XRAIStudio-osx-Setup.pkg, about 320 MBXRAIInc.XRAIStudio-win-Setup.exe, about 220 MB
AccountThe XRAI account on your venue's XRAI Stream licence

The installers are on the XRAI Stream page, under Downloads. Sign in to these docs with the venue's account to see them. Both always fetch the latest release, and XRAI Studio keeps itself up to date after you install it.

Before you start

Check three things at the start of each day:

  1. You are running XRAI Studio. Open the settings and look for a Stream tab. If there isn't one, this is the consumer XRAI app, which can join a stream but not publish one.
  2. You are signed in and have minutes. The rate chip at the bottom right shows the current rate, and Pro minutes in the profile menu shows what is left. If no minutes are left, a session won't start.
  3. Basic mode is off. Basic mode hides the languages, the stream chip and the rate chip. Turn off Enable basic mode on the General tab of the settings panel. If the app shows large buttons instead, tap your picture, then Advanced Mode, first.

Then set up the stream. See Start a stream.

Still need help?

Our support team answers by email.

Tell us your phone, your glasses if you use them, and what happened. To send your app's diagnostics with it, tap your picture in the XRAI app, then Settings → Vitals → Send report to support.

Email supportsupport@xrai.glass