Check the network with Stream Agent

Install Stream Agent on a computer on the venue network to see which streams it receives, on which paths, with live captions in each language.

Updated 7 October 2026

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Our support team answers by email.

Tell us your phone, your glasses if you use them, and what happened. To send your app's diagnostics with it, tap your picture in the XRAI app, then Settings → Vitals → Send report to support.

Email supportsupport@xrai.glass