Your profile and account

Your XRAI profile: signing out, contacting support, buying glasses, and deleting your account.

Updated 7 October 2026

Tap your picture, then Profile.

Profile: your name, email address and Sign out
Further down: Delete my account
ItemWhat it does
Sign outSigns you out of the app on this device. Your conversations stay with your account.
Shop glassesOpens the XRAI shop to buy XRAI AR2 glasses.
Contact supportWrites to our support team. To send diagnostics too, see Send a report to support.
Knowledge Base and Frequently Asked QuestionsOpen XRAI Docs.
XRAI SocialOur accounts on Twitter, Instagram, Discord and LinkedIn.
Delete my accountPermanently deletes your XRAI account and its conversations.

Delete your account

  1. Cancel any subscription first: deleting your account doesn't cancel it. See Manage or cancel your subscription.
  2. Tap your picture → Profile, scroll down and tap Delete my account, then confirm.

Deleting an account can't be undone.

Switch account

Sign out, then sign in with the other account.

Still need help?

Our support team answers by email.

Tell us your phone, your glasses if you use them, and what happened. To send your app's diagnostics with it, tap your picture in the XRAI app, then Settings → Vitals → Send report to support.

Email supportsupport@xrai.glass