- Tap your picture, then Settings, then Vitals.
- Scroll to the bottom and tap Send report to support.
- Your email app opens with a message to support@xrai.glass. Add what happened and send it.
What to include
- What you were doing and what went wrong
- Roughly when it happened
- Your phone and, if you use them, your glasses
Send the report from the phone where the problem happened, soon afterwards, so the diagnostics cover it. You can also reach us from your picture → Profile → Contact support, or by email at support@xrai.glass.